Frequently Asked Questions (FAQ)
Q. What is the difference between the free PocketCam Lite and the
paid version of PocketCam?
A. PocketCam Lite supports black-and-white video
only. Also, PocketCam Lite does not transmit audio.
Q. PocketCam on my mobile device does not connect to the computer.
First, make sure PocketControl is started on
the computer. Then, check the connection message on your
mobile device. If it says "Searching for PocketCam serverfor Pocke," it means
the PocketCam app on the mobile device can't find your computer. Make
1. Your mobile device is put onto the same Wi-Fi network as your
2. Windows users, also make usre you have downloaded
Bonjour for Windows. Then, go to Control
Panel->Admin Tools->Services. Make sure Bonjour
Service is in "started" status.
If not, right-click the service, and start it.
3. Windows users, please start PocketControl and make sure
SensticPocketService is in "running"
status. If not, start it.
If it says "Unable to connect ...", please check your computer
firewall and make sure it does not block TCP port 1782. You
should add the program PocketControl to your firewall exception
list. Please check the screenshots on the support page for
Q. PocketCam can connect to my computer, but how do I get the video to work with XXXX applications?
A. You will need to set the webcam to PocketCam
from the XXXX application's preference menu. Please check the
support page for configuring common
applications such as MSN and Skype.
Q. How to I change or remove the "PocketCam from
Android" logo on the video?
If you are using the paid version of
PocketCam, tap on the "i" icon on the Android app to access the
Options menu. Change the Text Overlay
Q. Can I use PocketCam with multiple computers on my home network?
Yes. You can instruct PocketCam
on mobile device to connect to different computers. Make sure you
have downloaded and installed PocketControl software on your
computers. Tap on the "i" icon on the
to access the Options
menu, then Connection
Q. On mac, PocketCam seems to block build-in camera when using application like MSN. How do I temporarly remove it?
A. The current version of MSN seems to
only use the first camera it finds, and it does not allow you to
change the camera. If PocketCam blocks your build-in camera
(or any other video device), you can remove it for now, and add it
back when you need it again. To do so, start PocketControl on
mac, and select "Settings"->"Driver Settings ...". Remove the
video driver from there. You can go to the same setting screen
to add the video driver back. Be sure to reboot the mac for
the setting to take effect.
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