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Air Cam

Support

Connection Issue (Firewall)

If you are running into a connection issue (Bonjour not showing up on your iPhone, or you cannot connect from iPhone to your Mac), please make sure your firewall allows Air Cam (TCP Port 1726).

Air Cam automatically configures Window's build-in firewall to allow TCP port 1726.  If you are running 3rd party firewall/internet security software, please consult the software manual on how to allow a particular program/port through the firewall.

For Mac OS X's build-in firewall, from Apple menu, select System Preferences., and go to Security.

 

Click Firewall table, and make sure you select one of the two following options:

1. Select Allow all incoming connections.

or

2. Select Set access for specific services and applications, and then add (+)Air Cam (which is installed to your Applications folder) into your allowed list. 

 

 

Post your questions/suggestions on our Support Forum.

You can also Email us at support@senstic.com.