IP Cam Pro for Mac OS X

Remote Access:

IP Cam uses UPNP to auto-configure your home router for remote access from external Wi-Fi or 3G networks of your mobile phone. If remote access is ready, you should see your remote access URL address in the following screen when clicking the connection button.

When this happens, please check the following:

  1. Your mac computer is connected to the network.
    You can verify the network connection using the Safari browser. If the web browser displays external webpages correctly, then it's connected to the network.

  2. Reboot the Wi-Fi router, if necessary.
    Many times networking issue can resolved by simply rebooting the router. You can reboot the router by unplugging its power cord and power it back on.

  3. Make sure UPnP is turned on.
    IP Cam uses UPnP to auto configure the router for remote access. Most modern routers support UPnP by default. However, if you are have an older router, please go to the router's configuration settings, and make sure UPnP is turned on. Save the settings and reboot the router.

  4. If Remote Access is not working via UPnP, you can opt to manually configure port forwarding.
    To manually configure port forwarding, click the Connection button from the app, and click Advanced, and set Manual Port Forwarding to On. (Screenshot)

    Then, go to your router's configuration screen, and port forward TCP port 8020 to your mac's IP address. More info on port forwarding can be found at http://www.portforward.com.